Thursday 25 August 2011

A Rural BPO

I was recently traveling in  Tanjore district, close to my ancestral village of Sedanipuram, when I had occasion to go to Manjakudi and visit the Veda Patashala ( Vedic School ) there and meet with the head of that institution, whom I know well.

The Veda Patashala is run by Swami Dayananda Saraswathi, a forward looking religious leader. At Manjakudi, which is his birthplace he has set up many educational institutions to cater to various academic disciplines.

During my visit, I came to know that they have tied up with WIPRO to set up  a rural BPO. I seized the opportunity to visit the place since such developments are of keen interest to me.







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Wednesday 10 August 2011

The US crisis SnP downgrading AAA+

The US is headed for a crisis, that no one can deny.  There is nothing like a free lunch and unpaid bills do have a habit of catching up sometime or the other. It may be 2 months from now or 2 years from now.

No one is sure how this will pan out. How will it affect us at a business level? How will it affect us at a personal level.

Here are Vital Link Outsourcing, we are searching for answers and I am sure that we are scratching our heads as much as you are probably scratching yours.

One thing we know for sure from a BPO perspective. Some of our clients will have an imperative to outsource more, in order to cut costs further and survive. Many others may see their own business volumes shrink and thus the aggregate number of transactions to outsource may fall. Some may see both.

It would be an interesting study to see which factors influence either of the above two scenarios.

Any ideas?